Introduction
Fair Ford Pharmaceuticals is committed to protecting your business information and ensuring transparency in the way we collect, use, and secure your data.
Our platform securely manages pharmaceutical transactions, account verification, logistics coordination, and enterprise communications for retailers, pharmacies, distributors, hospitals, and stockists.
By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy, and you consent to the practices described herein.
Information We Collect
We collect the following categories of information when you register and transact on our platform:
- Business Name & Registration Details
- GST Number & Certificate
- Drug License Details
- Contact Information (Email, Phone)
- Billing & Shipping Address
- Transaction & Order History
- Login Credentials (encrypted)
- Device & Browser Information
How We Use Information
Your data is used exclusively to deliver, secure, and improve our platform services:
Document Verification & Compliance
All uploaded GST certificates, drug licenses, and business verification documents are securely stored and manually reviewed by our compliance team.
We follow pharmaceutical industry standards to ensure trusted business verification and secure marketplace operations.
Data Security
We employ multiple layers of enterprise-grade security to safeguard your data:
SSL Encryption
All data in transit is protected with TLS 1.3 encryption.
Secure Servers
Data hosted on ISO 27001 certified cloud infrastructure.
Access Control
Role-based access ensures only authorised personnel view data.
Fraud Monitoring
24/7 automated monitoring detects and flags suspicious activity.
Cookies & Tracking Technologies
We use cookies and analytics technologies to improve user experience, manage secure sessions, and optimise platform performance.
You may control cookie preferences through your browser settings. Disabling cookies may affect certain platform features.
- Session cookies (required for secure login)
- Analytics cookies (optional, fully anonymised)
- Preference cookies (to remember your settings)
Third-Party Sharing
Your information may only be shared with trusted delivery partners, payment gateways, and legal authorities where required by law.
Fair Ford Pharmaceuticals does not sell user information to unauthorised third parties under any circumstances.
Your Rights
As a registered business user you have the following rights regarding your data:
- Request account and data deletion
- Update or correct your business information
- Access a copy of your stored data
- Request privacy support or raise a grievance
- Data portability — export your transaction history
To exercise any of these rights, please contact our Privacy Team using the details in the Contact section below.
Account Protection
Users are responsible for maintaining the confidentiality of login credentials and reporting unauthorised access immediately.
We recommend using a strong, unique password and enabling two-factor authentication where available. Fair Ford Pharmaceuticals will never ask for your password via email or phone.
Policy Updates
This Privacy Policy may be updated periodically to comply with industry regulations and platform improvements.
Significant changes will be communicated to registered users via email. Continued use of the platform after updates constitutes acceptance of the revised policy.
Current version effective: May 22, 2026
Contact Us
For any privacy-related queries or requests, reach out to our dedicated Privacy Team:
Contact Privacy TeamYour Privacy Is Our Commitment
Have questions about how we handle your data? We're here to help.