1. Introduction

Fair Ford Pharmaceuticals operates as a premium B2B pharmaceutical marketplace connecting verified distributors, stockists, retailers, and healthcare businesses for medicine procurement and supply-chain management across India.

By accessing or using this platform, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.

2. Acceptance of Terms

By accessing this platform, users agree to comply with all Terms & Conditions, pharmaceutical regulations, healthcare compliance standards, and Indian laws governing pharmaceutical distribution.

Continued use of the platform after any update constitutes full acceptance of the revised terms.

3. User Eligibility

  • Only verified pharmacies and distributors may register.
  • Drug License and GST verification are mandatory.
  • Fake registrations may result in permanent suspension.
  • Healthcare businesses must provide valid documentation.

4. Registration & Verification

Users must complete KYC verification, license verification, and administrator approval before accessing pricing and ordering systems.

KYC Submission

Submit business registration, GST certificate, and drug license documents.

Compliance Review

Our team verifies all submitted documents within 2–3 business days.

Account Activation

Upon approval, full platform access with pricing and ordering is granted.

5. Product Information

  • Product availability may change without prior notice.
  • Medicine images are for reference purposes only.
  • Pricing is visible only after account approval.
  • Some medicines may require prescription authorization.

6. Orders & Payments

Orders are subject to inventory availability and approval. Fair Ford Pharmaceuticals reserves the right to reject suspicious transactions or fraudulent orders.

Cash on Delivery
Invoice on Dispatch
Fraud Protection
Order Tracking

7. Delivery & Logistics

Delivery timelines may vary depending on regional territory allocations and distributor availability. Delays caused by logistics or regulatory issues are not guaranteed liabilities.

Orders are routed to the nearest serviceable distributor based on your registered shop address. Keep your address accurate to ensure proper routing.

8. Territory Allocation Policy

Distributors may receive territory-based authorization. Unauthorized cross-region selling may lead to account suspension or permanent termination.

9. Pharmaceutical Compliance

All users must adhere to applicable regulatory standards including:

  • Indian pharmaceutical regulations (Drugs & Cosmetics Act)
  • GST compliance laws
  • Drug safety and quality standards
  • Healthcare distribution guidelines

10. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination and possible legal action:

  • Submission of fake or fraudulent licenses or documents
  • Unauthorized medicine resale outside assigned territory
  • Distribution or sale of counterfeit medicines
  • Data theft or unauthorized access to platform systems
  • System abuse, hacking attempts, or reverse engineering

11. Privacy & Data Security

User information and uploaded documents are stored using secure encrypted systems. Limited third-party sharing applies only for compliance and operational purposes.

For full details on data handling practices, refer to our Privacy Policy.

12. Limitation of Liability

Fair Ford Pharmaceuticals shall not be liable for indirect damages, delivery delays, technical downtime, or third-party distributor activities beyond our direct control.

Our maximum liability is limited to the value of the specific order in dispute. This does not affect any statutory rights you may have under applicable law.

13. Account Suspension & Termination

Accounts may be suspended or permanently terminated for fraud, fake documentation, illegal activity, policy violations, or regulatory non-compliance. Suspended accounts may appeal by contacting our compliance team.

14. Updates to Terms

Fair Ford Pharmaceuticals reserves the right to modify these Terms & Conditions at any time. Significant changes will be communicated via registered email. Continued use of the platform indicates acceptance of updated terms.

Current version effective: May 2026

15. Contact Information

For compliance queries, platform support, or legal concerns:

Office

Fair Ford Tower, Gali No-07, Main Road, Anangpur Village, Faridabad – 121003 (Haryana)

Email

info@fairfordpharma.com

Phone

+91 8595939723

16. Frequently Asked Questions

Drug license verification ensures only authorized pharmaceutical businesses access the platform, maintaining regulatory compliance and platform integrity for all members.
Pricing is visible only to verified and approved business users to maintain B2B exclusivity and comply with pharmaceutical trade regulations.
Yes. Products are supplied through verified distributors and authorized supply channels that meet all quality standards and regulatory requirements.
Orders may be cancelled before dispatch. Contact our support team promptly after placement. Once dispatched, standard return and refund policies apply.

Committed to Secure & Compliant Distribution

Have questions about our terms? Our compliance team is here to help.

Contact Support Privacy Policy